Effective Communication in...

Service Description

Effective Communication in the Workplace Managers spend roughly 80% of a normal workday on communication. Once you realize the difference between communication and effective communication you are half-way to achieving managerial effectiveness. This program examines: The nature of the communication process Common barriers to effective communication and the skills and techniques to overcome these barriers Different forms of communication and the strengths and weaknesses of each The significance of one-way vs. two-way communication The importance of listening.